About Adaptive Energy

Adaptive Energy is a family run limited company managed and operated by two Directors, Sam McGowan and Rebecca Pannell from its office and showroom in Plymouth, Devon.

Covering the southwest throughout Devon, Cornwall with the hope of help to combat the lack of understanding of technology which is already available which helps to make our homes warmer, healthier,  more comfortable, energy efficient and with less of an impact on our environment.

We are an independent renewable energy, heating, and ventilation specialist covering a wide array of products from Air & Ground Source Heat Pumps, Biomass boilers, Solar thermal systems, Gas boilers, underfloor heating and heat recovery ventilation systems.

Many of our clients choose to adopt a whole house approach by integrating multiple technologies into one complete system, for example, a heat pump running a whole house underfloor heating system and heat recovery ventilation, complete with controls. This offers the very best environment.

Our Vision

Our goal is always to provide a high level of customer service, honesty and genuine benefits to our clients. Having over 15 years experience in the heating installation and maintenance industry,  we have built our success and reputation in the UK on a high level of customer service and ability to deliver time and again

We see a benefit for clients to be able to see and understand how the technology will integrate into their homes. Our showroom

How We Do Business

Free Initial Consultation

We offer free advice and consultation on any project we undertake. This can be via email, telephone, on-site or at our showroom. The aim is to gather as much information about clients needs before making suggestions that we feel would be of benefit to them. We can also suggest an idea that perhaps hadn’t been previously considered or technologies that you hadn’t discovered.

Honest Advice, Always

Of course, we would like you to buy from us and support us as a business, but we do not employ salesmen and we have no intention of selling something that would not be of benefit to our clients. Our vision to become the go-to company for heating, ventilation and renewable systems cannot be achieved unless we can prove to our clients that the solutions we have provided in the past work as they intend to.

Designing a Solution

The design stage is a key part in the process of ensuring that the systems we install will work as they are intended to. Using our experience bespoke software which was created in-house, we design systems to work optimally and efficiently. We avoid guesswork or rule of thumb methods. Once a system has been designed, we will ensure that it suits your particular needs.

High Quality Installation

We take great pride in installing neatly, cleanly and in a professional manner. “That’ll do” is not something you’ll hear us often say. We install systems as per the design to the highest standards using equipment that we believe will be long lasting and effective.

Dependable After Sale Support

Once we’ve completed your project, we want to ensure that any questions or problems you have are answered.  The systems are designed to be easy to use, but it’s good to know that our customers understand them entirely.

Our Accreditatons

Microgeneration Certification Scheme

Being accredited under the Microgeneration Certification Scheme (MCS) enables us to offer our clients access to the Renewable Heat Incentive (RHI) scheme. All our reneable energy systems are completed in full compliance with the MIS standards.

Gas Safe Registration

As a Gas Safe registered business, all our gas related work is carried out in full compliance with the regulatory standards. This is a legal requirement for any business involved in gas work.

Association of Plumbing & Heating Contractors

We are members of the Association of Plumbing & Heating Contractors (APHC) who offer us support and guidance on an array of industry practices.

Renewable Energy Consumer Code

Our membership of the Renewable Energy Consumer Code (RECC) ensures we work in compliance with the stringent requirements to ensure our services are sold correctly.